Terms and Conditions - Flat Clearance Mottingham

Welcome to Flat Clearance Mottingham. These Terms and Conditions govern your use of our services. By engaging with Flat Clearance Mottingham, you agree to comply with and be bound by these terms.

1. Introduction

Flat Clearance Mottingham provides professional clearance services for residential properties in Mottingham and the surrounding areas. Our goal is to offer efficient, reliable, and respectful clearance solutions tailored to your needs.

2. Services Offered

2.1 Clearance Services

We specialize in the clearance of various types of properties, including:

• Residential Flats: Single-bedroom, two-bedroom, and larger flats.
• Commercial Spaces: Offices, retail spaces, and other commercial properties.
• Estate Clearances: Comprehensive removal services for entire estates.

2.2 Recycling and Disposal

At Flat Clearance Mottingham, we prioritize environmentally responsible disposal. Our services include:

• Recycling of materials whenever possible.
• Safe disposal of hazardous substances.
• Donation of usable items to local charities.

3. Booking and Payment

3.1 Booking Process

To book our services, please follow these steps:

1. Contact us via phone or email to discuss your requirements.
2. Receive a detailed quote based on the size and nature of the clearance.
3. Confirm the booking date and time.

3.2 Payment Terms

Payment for our services is due as follows:

• 50% deposit upon booking confirmation.
• Remaining 50% payment upon completion of the clearance.

We accept various payment methods, including cash, credit/debit cards, and bank transfers.

4. Cancellation Policy

If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a cancellation fee.

5. Customer Responsibilities

Customers engaging our services are responsible for:

• Providing accurate information about the property and items to be cleared.
• Ensuring clear access to the property for our team.
• Securing any sensitive or personal items not intended for clearance.

6. Liability

Flat Clearance Mottingham commits to handling all items with care. However, we are not liable for:

• Pre-existing damages to property or items.
• Loss or damage to items that were not properly identified or secured by the customer.

We recommend that customers verify areas before the clearance begins to minimize any potential issues.

7. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Any data collected during the booking and clearance process will be used solely for service provision and will not be shared with third parties without your consent.

8. Dispute Resolution

In the event of any disputes, Flat Clearance Mottingham strives to resolve issues amicably through communication. If a resolution cannot be reached, both parties agree to seek mediation before pursuing legal action.

9. Amendments to Terms and Conditions

Flat Clearance Mottingham reserves the right to revise these Terms and Conditions at any time. Any changes will be communicated to customers through our official channels.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Acceptance of Terms

By engaging Flat Clearance Mottingham’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

11.1 Electronic Consent

For online bookings, your consent to these Terms and Conditions is indicated by the submission of your booking request.

11.2 Physical Confirmation

For in-person or phone bookings, verbal confirmation signifies your acceptance of these terms.

12. Contact Information

Please refer to our website or your booking confirmation email for the appropriate channels to contact us regarding these Terms and Conditions.